Outside institutions models management of adults with mental disorders and the impact on argentina desinstitutionalization by Morasso, Ana María

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Application of the failure mode and effects analysis tool in small Scale agroindustrial supply chains by Castillo, Silvana Elizabeth, Michalus, Juan Carlos

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Human development for staff involved in institutions from tertiary health care : health services and labor welfare Medellin, Colombia, 2007 by Arboleda Posada, Gladys Irene

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Educación intercultural bilingüe : reflexiones acerca de los casos de Salta y Misiones (Argentina) by Nuñez, Yamila Irupé, Casimiro Cordoba, Ana Victoria

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Procedure to improve service delivery DHL courier express company belonging to the Cienfuegos post office by Delgado Alvares, Noemí, Martínez Curbelo, Gretel, Covas Varela, Daylí

“…The present article shows the main results of a research aimed to improve the DHL Express delivery service. A procedure designed for this purpose, which includes among its main steps the identification to the moments that affect customer satisfaction, selection of root causes and the continuous improvement of them. …”
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Diagnosis of pre investment phase in holguin. A process approach by Aguilera García, Luis Alexis, Lao León, Yosvani Orlando, Moreno Pino, Maira Rosario, Lores Rodríguez, Yumelys

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Prediction of transition probability from unemployment to employment in argentina (2003-2019) by Staudt, Agustín, Heredia, Juan Luis

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Influence of university education on the formation of the tax culture of the public accountant by Pirela Espina, William Alberto

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Perfection of process management in a university by Rodríguez Muñoz, Raúl, Pérez Fernández, Damayse Ramona

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A journey through the neo institutionalism authors and highlightsionalism authors and highlights by Henríquez Fuentes, Gustavo Rafael

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The role of the rules of origin in the automotive trade between Venezuela with Argentina and Brazil within the framework of ALADI and Mercosur by Ortiz Valenzuela, Enio Enrique

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The management of work capital : an enterprise challenge by Castillo Padrón, Yoania, Camejo Monasterio, Obanis Miguel

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Estudio de utilización de medicamentos EUM oncológicos en la Seguridad Social Provincial de Misiones by Ortega, Silvina Mariana

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Estudio de utilización de medicamentos EUM oncológicos en la Seguridad Social Provincial de Misiones by Ortega, Silvina Mariana

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Relationship between transformational leadership and hope.: Study of 100 chilen business leaders by Acosta-Prado, Julio César, Zárate Torres, Rodrigo Arturo, Garzón Castrillon, Manuel Alfonso

“…For this purpose a sample was collected from 100 business leaders Chilean inventory practices applying leadership Kouzes and Posner (1997) and the scale of hope designed by Snyder (1991). The results suggest that there is a direct relationship between hope and leadership practices. …”
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The construction of a scorecard of information technology in a company by Pérez Lorences, Patricia, García Ávila, Lourdes

“…However, companies often know how to design and effectively implement this valuable tool. …”
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Conceptions of the professors of Engineering on Environmental Education by Aparecida Vilaça, Fabiana, Sequeira, Ana Claudia, Frenedozo, Rita de Cássia

“…Therefore, the need to know the curricular design in Mechanical Engineering on Environmental Education is the objective of this, that was carried out in a private university in Sao Paulo, with teachers of the Mechanical Engineering career. …”
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Evaluation of the caffeine content in the oxidation of Ilex paraguariensis st. Hil leaves by Piovezan Borges, Ana C., Dartora, Nessana, Ril, Franciele T., Gonçalves, Itamar L., Valduga, Alice T.

“…In this sense, this work aims to simulate the oxidation of leaves of yerba mate, a process used to obtain the black tea from the Camellia sinensis leaves and monitor these to their caffeine content for HPLC. A factorial design of experiments was performed for five variables: temperature, humidity and light camera, moisture and age leaf. …”
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