Search Results - "((academy OR academia) OR academica) award for best (actor" OR (facto" OR factores"))
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- Administración del personal; Gestión de recurso humano; Gestión de personal; Sociología laboral; Gestión de calidad 1
- CRM; Customer service; Quality of service 1
- CRM; Servicio al cliente; Calidad del servicio 1
- Personnel management; Human resource management; Personnel management; labor sociology; Quality Management 1
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The human resource management as a key element and quality competitiveness organizacional
Published 2019“…The staff is the key factor in the resilience of the organization and the consolidation of a competitive advantage, hence the future of that depends on achieving an appropriate and committed capital. …”
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The human resource management as a key element and quality competitiveness organizacional
Published 2016Get full text
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El recurso humano como elemento fundamental para la gestión de calidad y la competitividad organizacional
Published 2016Get full text
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El CRM como herramienta para el servicio al cliente en la organización
Published 2012Get full text
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CRM as a tool for customer service in the organization
Published 2012“…Taking in count the service as an essential factor in the organization, various tools have been developed in order to have a continuous improvement in meeting the needs of customers, one of which is the CRM (Customer Relationship Management) that in this article is presented as an important tool to make an impact on the services provided by the organization.…”
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CRM as a tool for customer service in the organization
Published 2012Get full text
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