Gerencia del servicio : alternativa para la competitividad /

Bibliographic Details
Main Author:	Uribe Macías, Mario Enrique
Format:	Libros Digitales
Language:	Spanish
Published:	Bogotá : Ediciones de la U, 2017.
Edition:	3a. edición.
Series:	Gestión empresarial.
Subjects:	Customer services > Management. Total quality in management. Consumidor. Servicio. Calidad. Gestión. Libros electronicos.
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