CRM as a tool for customer service in the organization

Fil: Montoya Agudelo, César Alveiro. Institución Universitaria CEIPA; Colombia.

Bibliographic Details
Main Authors:	Montoya Agudelo, César Alveiro, Boyero Saavedra, Martín Ramiro
Format:	info:eu-repo/semantics/article
Language:	English
Published:	Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración 2012
Subjects:	CRM Customer service Quality of service
Online Access:	https://hdl.handle.net/20.500.12219/4680

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